Support

For technical support please contact the webmaster at:  This email address is being protected from spambots. You need JavaScript enabled to view it.  


BILLING SUPPORT and MEMBERSHIP CANCELLATIONwww.epoch.com


How it works:
Out site does not have a seperate members area. Only one area viewable to all. You can see previews and trailers of all our content as a non-member.
When you have joined our site you can then click on the MEMBER DOWNLOADS links next to each scene and enter your login to stream or download to your local device.
As long as cookies are enabled in your browser you will only need to enter you login one time to have download access to all our content from then.
 

Problems with video playback?
All our video files  in the members area are HD H264 mp4 720p.
This is a standard format that supports playback on both Mac OSX and Windows systems without any problems. This format is also compatible with most mobile devices running iOS and Android.
If however this is not the case for you try downloading the latest versions of either Quicktime og Windows Media Player. If this still does not help try a third party player like VLC player.